A dramatic fall in complaints shows self-regulation has killed the ‘Arthur Daley’ stereotype, says the Chartered Trading Standards Institute’s Tim Milsom
The NFDA has called for “continued strong and open trade with the EU” in a letter to HM Treasury ahead of the 2017 Spring Budget.
Volkswagen Group UK said it will “robustly” defend against claims being brought by law firm Harcus Sinclair concerning the emissions scandal.
NFDA director Sue Robinson said it is “vital that UK retail motor industry is recognised by the Government alongside manufacturers in the post Brexit negotiations” following a meeting with MPs at the House of Commons.
A mechanic who claimed he attacked and killed in self-defence a bomb disposal expert who worked for mine clearing charity supported by Princess Diana has been found guilty of the manslaughter.
To defend against ever-stronger consumer rights, car dealers need an organised approach to evidence
According to Eurostat, just 16% of the automotive retail workforce is made up of women.
Changing legislation poses challenges for how motor retailers deal with their workers
One in 10 dealers are unaware of the VED changes due on April 1, according to a new survey from Cap HPI.
A diesel car scrappage scheme is being considered by Government as part of a plan to lower emissions and improve air quality across the country, reports suggest.
A group action lawsuit against Volkswagen, brought by Your Lawyers, is working to secure claimants discounts of up to 100% of the purchase price of their Volkswagen Group vehicles caught up in the emissions scandal.
Euro NCAP has celebrated the success of safety standards which have prevented 182,000 people being killed or seriously injured on UK roads since 1997.
The apprenticeship levy risks being “poor value for money” as it draws an additional £2.8 billion from private business but yields just a £640 million rise in government spending, according to a report by the Institute for Fiscal Studies.
Magistrates ordered a used car dealer to pay £5,000 in compensation and fines after after hearing how he sold unroadworthy vehicles and refused customer refunds.
The FCA has begun its publication of data about claims frequencies, claims acceptance rates and average claims pay-outs in a bid to make the value of products more transparent for consumers.
Morecombe-based Ford dealer Pye Motors has been fined £120,000 for safety breaches after a technician was dragged under a van, suffering multiple injuries.
The Motor Ombudsman received 7,200 enquiries from customers related to its Vehicle Sales Code between launch in September until December last year.
There are many areas of motor retail that can be subject to VAT risk and failing to apply the right VAT treatment can lead to assessments for underpaid VAT and the threat of penalties and interest.
Automotive industry charity Ben has launched a new campaign today – ‘Blue Monday’ -around financial health and wellbeing.
A car dealer smashed his Mercedes into a family's people carrier and threatened to slap a mother-of-three a court has heard.
As complex as the modern legal system may seem as first glance, the The Consumer Rights Act of 2015 has actually made it an easier place for car dealers to do business, whilst also protecting the interests of a consumer.
The Institute of Motor Industry has repeated calls for new standards for EV technicians, stating that workshop injuries could result from charges that are “worse than being plugged into the electric chair.”
A self-employed garage mechanic was fined after a customer suffered spinal fractures and a slipped disc when he fell into an inspection pit while collecting his vehicle.
The NFDA and Trusted Dealers has joined forces to encourage dealers to prepare for “draconian” new General Data Protection Regulations (GDPR), which could see dealers facing fines of up to £20 million.
AA Garage Guide has joined forces with the recently-launched Motor Ombudsman to drive forward the platform’s aim to promotes “quality first”.
