-
Opinion
Used car scandal? A lawyer's reality check from Lawdata.
Lawdata's director of legal services Graham Jones on recent articles in UK publications which suggested that “millions” of used car buyers could claim a refund.
-
Opinion
Guest opinion: Evolution of the vehicle hypermarket
Over the past 13 years our business (Anchor Vans) has transformed from a small local dealership into the UK’s largest independent van hypermarket, now servicing, selling and delivering vehicles to all corners of the UK and beyond.
-
Opinion
Guest opinion: Experiential communication will help car dealers combat online sales pressures
Traditional selling techniques have increasingly come under pressure to perform with the continued sophistication of digital offerings.
-
Opinion
Dealers should look for the story behind the headlines
Car dealers (and journalists) can learn a thing or two from academia on the rigours of accurate research
-
Opinion
Guest opinion: accept the power of Facebook - and the benefits to car dealers
We are hearing more and more from dealers how effective Facebook is becoming in generating enquiries and sales - in some cases deposits have been taken within only a few hours of a vehicle offer being posted.
-
Opinion
Guest opinion: Mapping your customers' data journey
Figuring out what is required within your business to meet the GDPR requirements is quite a challenge.
-
Opinion
Guest opinion: Could a finance cartel ever operate in the public interest?
Cartels are a bad thing. Everyone knows that. Businesses colluding to the detriment of customers is, quite rightly, a criminal offence.
-
Opinion
Jim Saker: Why carmakers are no longer masters of their own fate
Predicting the future of automotive retail is almost impossible as it is now in the hands of the politicians, writes Jim Saker.
-
Opinion
Guest opinion: Turning technicians into IT guys
Roger Bagg, managing director of ECU Testing, warns due to the pace of automotive technology, technicians have to be far more technically savvy than ever.
-
Opinion
Guest opinion: Motor retail – the case for the defence
For many months we have seen a frenzy of negative media attention on the automotive sector including comment on franchised dealerships, PCPs and diesel emissions.
