Vertu Motors chief executive Robert Forrester writes for AM about the influence dealers' websites and sales executives still have on consumers.
In a tightening market, it’s time to look at every part of a dealership to understand how every element can support sales.
By understating its performance, there is a real danger that the motor retail industry will sow the seeds of its own demise.
Peninsula’s employment law director Alan Price outlines the five changes to employment law, the deadlines and how to prepare your business.
With less than a month until the gender pay gap (GPG) reporting deadline, less than 15% of eligible organisations have published their results, with some experts predicting that a sizeable proportion will fail to make the early-April cut-off.
Automotive retail businesses will see a “domino effect” of reliance on ‘Legitimate Interest’ to comply with the stringent GDPR, according to MotorVise managing director Fraser Brown.
Neil Smith, operations director at Imperial Cars,
Car dealers need to give customers a narrative about their purchase, not a list of specifications.
Whilst the car-buying public may not be turning their thoughts to spring and summer quite yet, dealers should be.
Stephen Hardy of FPX outlines the challenge for automotive parts operations to transfer their products and services onto an easily navigable ecommerce site.
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Winning the online car shopper with conversational approach
Our 45 minute webinar, in association with ContactAtOnce, looked at 'conversational commerce' and how it can help reduce friction for consumers in the shopping experience.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 8 2018
Where: Birmingham NEC
Find out what features are in this month's, and future, issues
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