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Opinion
Vertu boss Robert Forrester: digital is important, but don't overplay it
Vertu Motors chief executive Robert Forrester writes for AM about the influence dealers' websites and sales executives still have on consumers.
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Opinion
Falling new car sales means everyone in the dealership needs to 'always be closing' - guest opinion
In a tightening market, it’s time to look at every part of a dealership to understand how every element can support sales.
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Opinion
Jim Saker: Let’s not be self-fulfilling prophets of doom
By understating its performance, there is a real danger that the motor retail industry will sow the seeds of its own demise.
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Opinion
Five key employment law developments car dealers must watch out for in April
Peninsula’s employment law director Alan Price outlines the five changes to employment law, the deadlines and how to prepare your business.
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Opinion
Guest opinion: why gender pay gap reporting should be seen as an opportunity
With less than a month until the gender pay gap (GPG) reporting deadline, less than 15% of eligible organisations have published their results, with some experts predicting that a sizeable proportion will fail to make the early-April cut-off.
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Opinion
Guest opinion: Legitimate Interest to become default defence for car dealers in GDPR compliance quest
Automotive retail businesses will see a “domino effect” of reliance on ‘Legitimate Interest’ to comply with the stringent GDPR, according to MotorVise managing director Fraser Brown.
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Opinion
Used car dealers should remove emotion from car buying
Neil Smith, operations director at Imperial Cars,
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Opinion
Jim Saker: Stop selling car specs and start telling stories
Car dealers need to give customers a narrative about their purchase, not a list of specifications.
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Opinion
Used cars: dealers should begin planning for spring now - guest opinion
Whilst the car-buying public may not be turning their thoughts to spring and summer quite yet, dealers should be.
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Opinion
Embracing ecommerce and selling parts online - guest opinion
Stephen Hardy of FPX outlines the challenge for automotive parts operations to transfer their products and services onto an easily navigable ecommerce site.
