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Opinion
Jardine Motors Group is driving the digital journey, guest opinion
Jardine Motors Group has been on a journey that has seen the group implement systems that allow retailers operating across a multiplicity of brands, locations and customer segments to gain a holistic view of their customers and use data in a smarter, more proactive manner.
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Opinion
Embrace Kaizen like World Cup rugby stars to achieve car sales excellence
At some stage most of us have had someone in our car sales team who has many years of elapsed experience, but who truthfully has one year’s experience, repeated many times.
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Opinion
Jim Saker: I disagree with Greta Thunberg – some politicians are evil
It may sound extreme, but how else can you describe politicians who harm our children’s future for political and monetary gain?
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Opinion
Imperial Cars' obsession with sales conversion - a guest opinion
Imperial Cars operations director Neil Smith outlines how it got its processes and data management fit and healthy as it prepared to expand.
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Opinion
Aston Martin? The plan just might work… A guest opinion
Having recently secured a major £120m bonds deal, Aston Martin appears to be banking on innovating its way through the current tough trading conditions and CEO, Andy Palmer, has promised that its ambitious investment plan can succeed.
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Opinion
New FCA regime highlights F&I professionals’ duty to ‘stay competent’
On December 9 this year, the Financial Conduct Authority’s (FCA) Senior Managers and Certification Regime (SMCR) for consumer credit firms – including motor finance sellers – comes into effect.
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Opinion
Car dealers must avoid being cyber attackers' 'low hanging fruit'
There’s a saying in the cyber security industry about cyber attacks: “It’s not personal’’.
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Opinion
The E-sig problem: HMRC’s latest attack on car dealers, guest opinion
MHA MacIntyre Hudson’s Motor Specialist Team has seen a significant rise in HMRC enquiries at both franchised dealers and car supermarkets.
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Opinion
Jim Saker: Don’t let the process get in the way of a sale
Training salespeople to behave according to a particular model without them understanding why will cause dealers problems
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Opinion
Road to Zero or the road to nowhere? A guest opinion
In the second of our series of updates on the taxation of electric vehicles (EVs) from MHA MacIntyre Hudson, leading adviser to the UK Motor Sector, Nigel Morris, employment tax director considers how wider regulation impacts tax policy and further influences the aim to increase the use of low emission vehicles.
