People News 27 Jan
eDynamix promotes Faye Staley into strategic account director role
Former eDynamix customer account manager Faye Staley has said she "cannot wait to get started" following her promotion to the role of strategic account director.
Aftersales 15 Mar
Car retailers' aftersales retention relies on well-maintained customer data
Accurate customer data has always been important, but the COVID-19 pandemic has created a problem that could be losing service departments tens of thousands of pounds of potential profits each quarter.
Manufacturer 7 Jan
Hyundai introduces contactless digital aftersales service
Hyundai Motor UK is rolling out a new fully contactless digital aftersales system across its dealer network.
Car Dealer News 14 Dec
Register to watch today's Improving Stock Turn webinar
Motor retail executives from CarShop, Humphries And Parks, Available Car and eDynamix will discuss methods of improving stock turn at this afternoon's AM webinar.
Aftersales 20 Oct
Car retailers are realising the 'wins' offered by digital aftersales processes
Aftersales departments have been kept busy for the best part of a decade by a buoyant new car market with each dealerships’ own customer base keeping workshops full.
Aftersales 16 Sep
Hyundai and Volkswagen announce partnerships with eDynamix
Hyundai Motor UK and Volkswagen UK have announced partnerships with eDynamix as part of efforts to automate and streamline their dealers' aftersales customer service.
Aftersales 2 Jun
Kia launches real-time online service booking with eDynamix
Kia UK has introduced a new online service booking platform to give customers ease of use and crucial information as they book their car's maintenance.
Latest News 16 Jun Advertisement feature
Fast-forwarding to the new normal
Advertisement feature from eDynamix
Latest News 13 Feb
CitNOW wins 2020 AM Award for Supplier of the Year
CitNOW is a video technology and insight provider to 98% of the AM100, as well as 43 manufacturers, with its products supporting 3,898 retailers.
Manufacturer 27 Nov
Motor retail 2020: Products to watch
From EVs to aftersales lockers, AM takes a look at some of the new products that dealers will be selling or using during 2020
Supplier News 23 Jan
CDK Global boosts DMS integration with new Partner Programme
CDK Global has taken steps to boost integration with car dealers various DMS operating platforms with the roll-out of a new Partner Programme which will see it work with five UK tech companies.
Manufacturer 18 Jul
Car owners create their own bespoke service plans in 'industry first' from Hyundai and eDynamix
Hyundai Motor UK has launched an online service allowing drivers to create their own service plan based on driving habits, vehicle age, mileage and use.
Top tips 29 May
This short film from eDynamix gives advice to car dealers on how to increase aftersales profitability.
Aftersales 17 Jan
eDynamix dealers boosted service and maintenance revenues by £700k
Dealers using eDynamix’s iVHC vehicle health check system boosted their workshop sales by an average of £112,000 in 2017, according to the Northumberland-based company.
Market Insight 27 Oct
‘Aftersales departments need automated systems to ensure GDPR compliance’ – Automotive Management Live 2017
Aftersales departments need an automated approach when capturing and managing data to ensure they are compliant under new EU data regulations.
Latest News 24 Oct
Industry counts down to Automotive Management Live 2017
With only two weeks until the one-day expo at Birmingham’s NEC, the industry has begun the Automotive Management Live countdown.
People News 9 Oct
EDynamix increases staff numbers by 22% to ‘cope with demand’
A reported growth in its customer base and ongoing product enhancements has lead eDynamix to increase staff numbers with a flurry of appointments.
Supplier News 5 Sep
eDynamix prepares for GDPR data protection rules with international standards certification
eDynamix have been certified to the ISO 27001 standard, demonstrating their readiness for new GDPR laws next May.
Market Insight 3 Aug
Automotive Management Live: dealers should consider self-serve aftersales tools in focus on customer care
A customer centric approach needs to replace one that’s process driven including providing mobile self-serve tools if aftersales' departments are to continue to thrive.
Aftersales 5 May
Service plan configuration tool for consumers launched by eDynamix
Car owners are being offered the chance to configure their service plans with an online tool developed by eDynamix.