A university student's technology concept that would easily help dealers inform customers of their car's progress through service has won the inaugural Keyloop Dealer Tech university automotive technology competition.
Matt Clay, group qualifications manager at AM100 top 10 motor retailer Lookers, outlines the talent opportunity that the "seismic shift" to electrified cars may offer.
Supercar manufacturer Lamborghini's broadening model line-up and unique take on electric vehicles (EV) coupled to HR Owen's drive to deliver a standout customer experience presents a unique set of challenges for a car sales executive.
After a COVID-impacted 12 months in car retail placed unprecedented demands on the Ben automotive benevolent charity's support channels, AM caught up with fund-raising director Matt Wigginton.
The COVID-19 pandemic has taken its toll on automotive retailers across the board.
The role of digital staff communication tools in motor retailers' recruitment processes
In the latest of the regular ‘Eight questions to…’ Q&A series AM magazine chats to Chris Marsh, group parts manager at Mercedes-Benz truck and van dealer Rygor Commercials.
Two advocates for mental wellbeing have called on the automotive industry to address what they believe are systemic flaws in car retail culture that exacerbate anxiety and depression.
As the UK's CJRS furlough scheme nears its end in October thousands of dealer and OEM staff face a challenging return to work after weeks of being out of the business.
As workplaces become increasingly more diverse, so automotive companies are having to go a step further to accommodate employees from a host of different cultures and backgrounds.
Advice to ensure your managers are aware of their own bias and keep their interviewing legal and focused on candidates' competency
Drayton Motors Boston's light vehicle technician apprentice Deakin Petts says his desire to learn is what drives him to succeed.
Seat UK's head of sales operations, Ben Fish, explained that the Seat UK's latest developments are only adding to the sense that he is currently working in his "dream job".
Car dealer groups are at risk of losing talented female staff who take time out to have children and then choose to resume their careers in other sectors.
Two new laws due to enter force in April will give employees’ new rights
The chair of the Vehicle Remarketing Association explains why she wants to help her members to steer a steady course with advice and training
Quality senior staff are like top footballers in salary terms – they are worth ‘whatever it takes’
Carefully worded job ads, upgraded facilities and internal networks go a long way to boosting minority representation
A growing body of study says diversity and inclusion policies are just good business sense
Dealers are increasingly making the business case for more diversity and inclusion, but a lot remains to be done
