AM-online examines the impact of technology and e-commerce on the traditional in-showroom process of providing point of sale motor finance
In a used car market starved of supply vehicle acquisition has become the boom industry, with retailers launching their own car buying platforms to rival third-party providers.
Automotive retailers were obliged to accelerate their omnichannel retail plans in response to the COVID-19 pandemic, but another by-product of this development has been the demise of the haggle.
Lookers has posted a record pre-tax profit of £90.1 million after navigating challenging new car supplies and trading on strong used car margins.
Car dealers holding Asian brand franchises such as Kia, Hyundai, Toyota and Lexus seem most content with the competitiveness of their new car finance offers.
As Q1 draws to a close with what is likely to be a quieter than normal March plate change month, AM took a look at the new car finance offers being served up by some of the sector’s leading brands.
The future of franchised retailers’ motor finance FCA ruling on discretionary commissions has lead to greater transparency, but few dealers are reporting any noticeable variation to income as a result.
In the latest of Automotive Management's (AM) '10 minutes with...' feature series Tom Seymour sat down with National Franchised Dealers Association (NFDA) chief executive Sue Robinson.
As car retail sector experts predict that subscriptions could take over from PCPs as the most popular way to fund a private vehicle, AM compared Q4's offers to see how they compare.
Used car prices remain at all-time highs and retailers have been told they will have to "buy smarter" to remain competitive as the trend continues into 2022.
Discounts on new car retail offers have dropped slightly by 1.9% quarter-on-quarter to £1,672 on average in Q4, according to the latest AM data.
Auto Trader has posted a 121% increase in operating profit to £151.7 million for the half year ended September 30.
Automotive retailers that can leverage their customer data will be best placed to face any future challenges with the automotive retail model, according to customer relationship management (CRM) specialists Salesforce.
The link between customer feedback and how this can drive loyalty will be explored in depth as part of Reputation's Operational Excellence session at AM Live tomorrow.
Experts from across the used car industry will share their unique insights on what has been a rollercoaster market over the last 18 months at Automotive Management Live 2021.
