Two advocates for mental wellbeing have called on the automotive industry to address what they believe are systemic flaws in car retail culture that exacerbate anxiety and depression.
How close is the industry to a fully-functioning online buying process? These keys may help speed it along.
Training for the EV boom, ADAS issues and FCA review topped the agenda at this year’s event
Two new laws due to enter force in April will give employees’ new rights
The FCA replaced its ‘authorised person’ credit compliance system for car dealers with the Senior Managers & Certification Regime (SMCR) on December 9
Financial Conduct Authority says proposed rules on commission disclosure are designed to give buyers more clarity
A ban on interest-linked commissions will level the playing field, says Financial Conduct Authority
Hi-tech entrants, new alliances and products, ongoing regulatory changes and old supply woes will make for an interesting 12 months
As technology becomes more sophisticated, the quality of enquiry follow-ups needs to improve in tandem
Workplace safety watchdog says increased worker complaints prompted it to clarify guidance surrounding work-related damage to mental health
Leading insurance add-on companies aren’t blinking as the FCA takes increased interest
BEN automotive industry charity survey reveals problem of workers with mental health issues is widespread
Delegates at the AM100 round table discussed FCA compliance, online sales and CI demands
Changes to government policy, designed to cut emissions, congestion and illness, will almost certainly affect car dealers
Rules proposed under the Government’s Good Work plan could have a big impact on car dealers that use agency workers
The Financial Conduct Authority’s findings on commissions, information disclosure and affordability have big implications for the motor retail industry
FCA clarity on commission fees is good news, say most industry observers
The FCA’s inquiry raised serious concerns about car dealers and brokers manipulating finance rates to increase commissions
Legislative, political and economically driven outside influences could determine the fate of the new car market in 2019, said delegates at the AML roundtable
The IMI is offering free advice to car dealers on their Apprenticeship Levy funds before April's disbursement deadline
Alison Ashley, RSM UK’s head of automotive, offers dealers advice on how to cope with the pressures of WLTP and Brexit
Workplace banter is a HR grey area but if it crosses a line, it can be very costly to employers
As online car sales increase, dealers should be aware of exactly what counts as a distance sale and what additional rights the legislation grants to consumers.
Appointing a data protection officer makes sense for bigger dealer groups, say experts and industry figures
Under the new GDPR data legislation, dealers and manufacturers will have to make big changes to how they share customer information with third parties.
