connected cars
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Opinion 11 JunData from EVs could prove the difference between profit and loss, opinion
A new type of customer has emerged, the super-savvy, super-confident. These are the people buying pure electric vehicles (EV) during a pandemic, giving double digit growth in a market which is otherwise hardly moving.
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Market Insight 3 AprTechnology is finally tackling car dealers' customer data challenges
The quality of consumer data found within a car retailer's DMS can sometimes be questionable – but there is now a range of ways to guarantee it’s useful.
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Opinion 7 FebConnected cars will trigger evolution of car ownership, guest opinion
The internet has changed the way we act as consumers with digitally delivered convenience becoming a game-changer in how we expect products and services to be supplied.
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Car Manufacturer News 7 JanNew Renault tech links cars with homes
Renault is developing a new connectivity service that will link its cars with smart-home devices, allowing owners to control objects in their home from their car.
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Retailing 27 NovMotor retail 2020: What's on the horizon?
Autonomous cars may still be an ‘if’ rather than a ‘when’, but EVs, online retail and connected cars are likely to make waves next year, say motor retail experts
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Opinion 15 AugEvolving customer service in the connected car era, guest opinion
The emergence of the connected car has transformed the automotive industry.
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Manufacturer 1 AugVolvo boosts connectivity with free SIM card data in every car
A standard-fit data SIM card offering 100GB of free data will boost the take-up of Volvo connectivity services for the first year of customers’ ownership experience with the Swedish brand.
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Manufacturer 30 NovPSA Group launches Free2Move car sharing service in Paris
PSA Group has launched the car sharing element of its Free2Move connected car initiative in the brand’s Paris heartland – providing access to a fleet of 550 electric Peugeot i0n and Citroën C-Zéro EVs.
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Opinion 31 AugIs Seat’s options cull the right road to simplifying customer experience?
Seat’s recent decision to limit options for dealers to upsell optional extras on its range is an interesting one; mainly as it is seemingly flying in the face of current personalisation trends when it comes to the in-car experience.
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Aftersales 15 JunConnected cars ‘threaten the livelihood of the aftermarket’, says IAAF chief executive
Legislation must prevent car manufacturers from monopolising access to connected car data in a bid to protect the ‘livelihood of the aftermarket’, says IAAF chief executive Wendy Williamson.
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Aftersales 25 AprPSA Group to launch Free2Move connected aftersales technology 'by next year'
PSA Group expects to launch a connected aftersales platform across its Peugeot, Citroen and DS Automobiles brands that could boost car retailers’ retention levels “by next year”.
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Opinion 10 AprGuest opinion: Customer experience strategies must evolve in ‘the passenger economy’
The UK automotive industry is faced with the most significant period of disruption in its history.
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Car Manufacturer News 16 NovPSA Group drives towards increased connectivity and car sharing
PSA Group has entered into a partnership with smartphone and communications specialist Huawei to deliver a new connected vehicle platform amid plans to grow its car sharing operations.
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Car Manufacturer News 13 SepSeat will be first car brand in Europe to integrate Amazon Alexa
Seat will be the first car brand in Europe to integrate Amazon’s Alexa voice service into its vehicles.
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People News 11 AugFord appoints first director for Smart Mobility in Europe
Ford has appointed its first director for Smart Mobility in Europe as it looks to “tackle urban transportation challenges and opportunities”.
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Car Manufacturer News 10 AugVolkswagen free telematics offer to link dealers with customers’ cars
Volkswagen is linking its dealer network directly with customers’ cars with the offer of a free telematics service for its new and used car customers.
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Car Manufacturer News 7 AugGovernment tells manufacturers to do more to protect connected cars from hackers
The Government has told manufacturers it must do more to protect their connected cars from hackers.
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Car Manufacturer News 4 AugToyota and Mazda form alliance
Toyota Motor Corporation and Mazda Motor Corporation have formed an alliance which will see them collaborate on technology and manufacture vehicles together in the US.
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Opinion 10 JulGuest opinion: ‘Chatbots’ and the future of customer service
Car manufacturers are set to shift their focus from selling vehicles to creating new revenues streams through a more digital, customer centric business model as vehicle ownership falls by up to 50% in the next decade, according to figures compiled by Deloitte.
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Opinion 13 AprGuest opinion: Transformation and technology in the automotive aftermarket
The automotive industry has undergone huge transformation over recent decades.
