Supplier insight - Page 35
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Investors poised for record year for car retail group acquisitions
The UK’s large car retail groups and PLCs will be joined by international investors and disruptors such as Cazoo and Constellation Automotive in what is likely be a record year for mergers and acquisitions.
Car retailers' aftersales retention relies on well-maintained customer data
Accurate customer data has always been important, but the COVID-19 pandemic has created a problem that could be losing service departments tens of thousands of pounds of potential profits each quarter.
10 minutes with... drivvn chief executive Peter Brown
In the latest of AM's '10 minutes with...' supplier insight interviews, drivvn chief executive Peter Brown discusses online car sales, the ominchannel customer journey and the influence of the agency retail model.