A Vertu Motors ‘book club’ which helps to develop the PLC’s leadership and strategic direction is stuck on a challenging chapter as it targets a pinpoint focus on customer retention in 2022.
The car retail sector’s MotorEasy, Warranty Assist, Motokiki and Motor Angel aftersales customer acquisition and retention tool suppliers have been brought together through the launch of Intelligent Motoring.
Changes to the Highway Code are set to make watching television at the wheel permissible for motorists travelling in a “self-driving” car.
Change has certainly been a never-ending stream through the automotive industry. As Ferdinand Porsche famously said: “Change is easy. Improvement is far more difficult.”
The online automotive aftersales payment specialist Bumper has appointed carwow founder and chief executive James Hind as a non-executive director.
Evolution Funding has partnered with Codeweavers to help dealers deliver a ‘more streamlined’ finance journey to customers.
AI Assistant has appointed Carl Lightfoot as its chief technology officer (CTO) and member of its Board of directors.
The Ariya is a conquest vehicle for Nissan Motor GB as it moves into a new segment from a volume model to a value model, says MD Andrew Humberstone.
Dealers and other automotive businesses are being warned of “a period of heightened risk” of cyber-attacks.
Volkswagen Group UK has achieved efficiency gains of 10% throughout its dealer network operation within six months of implementing franchise performance management platform Loop.
Many car dealers are still “missing out on the full potential of digital retailing” according to a joint report created by Auto Trader, ICDP and the National Franchised Dealers Association (NFDA).
Renault has certified Pinewood DMS as an approved international dealer management system provider, in recognition that it supports a range of Renault interfaces to help franchisees operate their businesses effectively.
Chief executive Mark Raban discusses his plan to move Lookers forward in the new issue of AM magazine after a difficult period in the AM100 dealer group's history.
A broader range of aftersales sector reports has been launched by epyx in a bid to boost car retailers’ service, maintenance and repair (SMR) work.
Inchcape UK has followed the launch of its new bravoauto used car retail division with a group-wide rebrand which has redefined its car buyer offering.
Regit has acted on its assertion that motorists need more education on electric and hybrid vehicles with the launch of an EV hub on its all-new Digital Garage.
The Independent Garage Association (IGA) is set to launch GarageSafe to establish and maintain access to security level vehicle information for independent garages.
Vauxhall will work with its dealers to advise customers on the process of offering their home charging points for use as part of a community charging network.
Volvo Car UK has launched an electric vehicle (EV) test drive hub at the Eden Project.
Norton Way Nissan received a “huge lift” when its philosophy as promoting electric vehicle (EV) ownership as a ‘way of life’ resulted in recognition at the AM Awards.
Cox Automotive has launched a new global mobility division that will aim to harness its knowhow in fleet logistics, vehicle lifecycle management and electric vehicle (EV) batteries.
Marriot Motor Group has formed a new partnership with iStoreDOCS to help boost data security it provides to customers.
Ancaster Group’s Hyundai Bluewater store has been transformed into the Korean car maker’s first ‘Electrified’ store as its accelerates its launch of electric vehicles (EV).
Automotive sales and technology company MotorK has appointed two key senior leaders, to further its growth strategy.
Digital transformation has made headlines in the automotive industry since the start of the pandemic as retailers accelerated plans to give buyers the choice of how, where and when to buy their new or used car.
