As automotive retailing becomes a more omnichannel experience, it’s important that businesses consider how their methods of communication address the needs and expectations of individual customers.
Volvo has teamed-up with Fortnite creator Epic Games to introduce hi-res in-car graphics for its next generation of cars.
ZeroLight's recently-recruited chief growth officer Eva Poppe believes real-time CGI technology will help 'gamify' motorists digital buying journeys against a backdrop of omnichannel retail journeys and agency model retail.
Vanarama CEO Andy Alderson has received the Go:Tech Awards ‘Tech Entrepreneur of the Year 22’ award.
Tesla has opened up part of its Supercharger charge point network to owners of electric vehicles (EV) produced by rival car manufacuring brands.
Navigation and safety technology already freely accessed by motorists emerged as the services that the majority were most willing to pay for in a connected car study conducted by YouGov.
iTrackLeads is urging dealers to respond to leads as quickly as possible, after its research found that every 10-minute delay creates a 30% drop in conversion.
Volvo Cars is set to integrate and consolidate electric vehicle (EV) charging functions and payment into the Volvo Cars app.
Keyloop has launched an innovation division out of its Canadian offices in Winnipeg, headed up by chief innovation officer Glen Demetrioff.
Candid online used car and van descriptions that highlight scratches, dents and other minor damage are a key lesson from digital disruptors for dealers, says iVendi.
A Vertu Motors ‘book club’ which helps to develop the PLC’s leadership and strategic direction is stuck on a challenging chapter as it targets a pinpoint focus on customer retention in 2022.
The car retail sector’s MotorEasy, Warranty Assist, Motokiki and Motor Angel aftersales customer acquisition and retention tool suppliers have been brought together through the launch of Intelligent Motoring.
Changes to the Highway Code are set to make watching television at the wheel permissible for motorists travelling in a “self-driving” car.
Change has certainly been a never-ending stream through the automotive industry. As Ferdinand Porsche famously said: “Change is easy. Improvement is far more difficult.”
As the car retail sector becomes increasing digital-savvy, AM's Debbie Kirlew took a look at six key areas where strides are being made towards a true omnichannel customer journey.
There are now more avenues for car dealerships to sell their vehicles than ever before but has the part-exchange process truly embraced the transparency of a truly omnichannel customer journey?
The online automotive aftersales payment specialist Bumper has appointed carwow founder and chief executive James Hind as a non-executive director.
Evolution Funding has partnered with Codeweavers to help dealers deliver a ‘more streamlined’ finance journey to customers.
AI Assistant has appointed Carl Lightfoot as its chief technology officer (CTO) and member of its Board of directors.
The Ariya is a conquest vehicle for Nissan Motor GB as it moves into a new segment from a volume model to a value model, says MD Andrew Humberstone.
Dealers and other automotive businesses are being warned of “a period of heightened risk” of cyber-attacks.
Volkswagen Group UK has achieved efficiency gains of 10% throughout its dealer network operation within six months of implementing franchise performance management platform Loop.
Many car dealers are still “missing out on the full potential of digital retailing” according to a joint report created by Auto Trader, ICDP and the National Franchised Dealers Association (NFDA).
Renault has certified Pinewood DMS as an approved international dealer management system provider, in recognition that it supports a range of Renault interfaces to help franchisees operate their businesses effectively.
Chief executive Mark Raban discusses his plan to move Lookers forward in the new issue of AM magazine after a difficult period in the AM100 dealer group's history.
