Dealer satisfaction with carmaker partners has suffered a drop since the winter, according to data published by the National Franchised Dealers Association.
Poor dealer profitability in 2016 has led Seat UK brand director Richard Harrison to describe it as “a year of consolidation”.
Volkswagen and Nissan said they are making efforts to improve relationships with their dealer networks following low scores in the Winter NFDA Dealer Attitude Survey.
Volkswagen UK will look to address dealers’ profitability with the introduction of new models in 2017 – with the new Golf, Arteon and T-Roc SUV waiting in the wings.
Mercedes-Benz is once again the highest scoring franchise in the NFDA’s Winter Dealer Attitude Survey with a score of 9.6 against a survey average of 6.1.
Mercedes- Benz has received the highest score from dealers questioned on value of the franchises they hold. Citroen was voted the worst performing franchise.
Did you know that the UK grocery sector was worth £177 billion in 2015 and that UK food and drink manufacturing is worth more at £96bn than car and aerospace manufacturing put together?
Renault dealers are invited to share honest feedback directly with its directors following its bashing in the National Franchised Dealers Association survey.
Ken Ramirez, Renault UK's departing MD, has described its recent NFDA dealer attitude survey a “strange, perplexing result”.
UK car brands have failed to improve the relationship with their franchised dealers over the past six months, the NFDA Winter 2016 Dealer Attitude Survey shows.
The National Franchised Dealers Association has suggested the relationship between its members and their car manufacturers is deteriorating.
PSA bosses have revealed how they were tackling the “incredibly disappointing” opinion dealers have of Peugeot and Citroen.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 12 2020
Where: Birmingham NEC
Find out what features are in this month's, and future, issues