Autosupplies Chesterfield has acquired Barnsley based motor factor Butlers Automotive.
Independent workshops had an average customer satisfaction score of 89.8% compared to 79.4% for franchised dealers.
Leads that are logged by franchised dealerships as lost or dead are actually active sales leads, according to new research.
Dealers working with Toyota and Lexus Financial Services have seen a growth in incremental income of more than £5 million from selling minor damage cover.
North Yorkshire-based Ray Chapman Motors has invested in two defibrillator machines for its Malton and York showrooms to safeguard its technicians and members of the public.
Jardine Motors Group has opened the doors of its new Oldham Audi showroom following an £8m investment in the 17-car facility.
Research by the AA Garage Guide has shown that 26% of motorists will pay more to visit ‘trustworthy garages’.
While franchised dealers hope investment and training requirements will deter independents, AM’s survey suggests most workshops are unprepared for boom in AFVs.
Personal data is at the core of most businesses and forms the basis of a wide range of activities, from sales and marketing to customer relationship management; but the ways we are able collect, store and use it are set to undergo a radical overhaul.
Ford has begun a bid to recruit 1,000 technicians for it UK dealerships with the lure of potential salaries of up to £45,000-per-year.
Changes to the way insurers categorise damaged vehicles which are salvaged will offer used car buyers a new way of finding out more about the history of cars.
Arnold Clark has begun a recruitment drive in a bid to add 200 technicians to its 11,000-strong workforce.
The Institute of the Motor Industry (IMI) has raised concerns about the future for independent garages as the Government’s post-Brexit plans create uncertainty for the sector.
Failure to complete vehicle health checks resulted in a loss of more than £11,000 in aftersales revenue this summer, according to autoVHC.
The study, now in its third year, measures problems experienced during the past 12 months by UK original owners of vehicles after 12-36 months of ownership.
Accident Exchange Limited has set its sights on future growth and expansion following its acquisition by principal funder Eight Bar Financial International.
The Government team overseeing vehicles is trying to make it easier for consumers to remember when their car’s MOT test is due.
The Parts Alliance has expanded with a takeover of Blackburn Brakes Holding, which runs seven BBC Superfactors depots across Lancashire.
CitNOW has been named as the 59th fastest-growing tech company in Britain as it achieved Sunday Times Hiscox Tech Track 100 status for the second year in a row.
TecAlliance has reacted to Warrantywise’s recent customer survey results on workshop mistrust by calling on aftersales providers "to provide an effective response to the constant stream of criticism”.
The Institute of the Motor Industry (IMI) has urged Government to invest as much in EV skills as charging infrastructure.
The Motor Ombudsman has revealed that 54% of young drivers do not know where to turn when selecting a dealership from which to buy their new car.
Are your dealerships' workshops prepared for electric vehicles and hybrids? Have your say in AM's monthly survey - closes Sunday at midnight.
eDynamix have been certified to the ISO 27001 standard, demonstrating their readiness for new GDPR laws next May.
EMaC claims to have alleviated some of the administrative burden service plans present to its partner car dealers with the launch of a system which delivers quotations direct to the showroom.
