Car buyers’ brand loyalty is “vaporising” in a “pressure cooker” of high demand and stalled new vehicle supplies causing lengthy delivery times, new research shows.
Auto Trader is aiming to drive efficiencies for car dealers with a new stock management system which it claims will remove many of the biggest pain points in vehicle marketing.
One-in-10 car buyers are ready to complete their purchase wholly online, according to new research from What Car?.
The past fifty years has seen radical change within industries such as the automotive sector thanks to the advent of technology.
Cazoo has grown its Customer Centre used car handover network to 21 sites with the opining of its latest new facility in Newcastle.
Digital automotive retail finance specialist iVendi has continued its recruitment of C-suite executives with the appointment of former Cox Automotive Europe board member Darren Sinclair.
Retailers can learn innovative new ways to connect and market to drivers that are on the road as part of a specialist digital session at next month’s AM Live at the NEC on November 11.
Car retailers can learn innovative new ways to connect and market to drivers that are on the road as part of a specialist digital session at next month’s AM Live at the NEC on November 11.
LSH Auto has supplied Macclesfield FC with a new kids’ electric car for the club’s ball carriers, to celebrate its first anniversary as official car and van supplier.
Macklin Motors has been announced as an official club partner of Heart of Midlothian Football Club.
The European Independent Automotive Data Publishers Association (ADPA) has launched a new quality label.
Online reviews should be embraced by car retail businesses to “create a narrative of good customer service”, AM’s latest ‘General Managers Guide to…’ webinar heard.
GardX has rebranded and relaunched its AD-Vantage range of digital consumer journey tool as Fuel Digital and is poised to make a new AI lead management platform available to customers.
Niall Fitzgerald, a former CEO of Unilever, once said, “Data makes your briefcase heavy. Insight makes you rich.” It’s an approach that will guide the rapid advancement of online automotive retail.
Vanarama has beaten the likes of BT, Vodafone and DHL Supply Chain to no fewer than seven gold awards at UK Customer Experience Awards.
Experts from CarGurus and PistonHeads will offer tips on how to gain online market share in an increasingly turbulent marketplace at AM Live next month.
Auto Trader has reported that 17% of nearly new used cars are now more expensive than their brand-new equivalents as supply shortages continue to stall global car manufacturing.
As the new car market declines and EV ownership becomes more widespread, dealer groups are increasingly turning their attention to older vehicles to keep workshops full.
Even the traditionally slender margins that car dealerships make on new and used car sales once all the overheads have been factored in, aftersales is key to profitability.
Aftersales departments have been kept busy for the best part of a decade by a buoyant new car market with each dealerships’ own customer base keeping workshops full.
Rockar Jaguar Land Rover has opened its new showroom store at One Canada Square, Canary Wharf, London.
Cazoo has agreed the £6.5 million acquisition of online commercial vehicles retailers Van365 ahead of its launch into the van market later this year.
Snows Motor Group emerged from Reputation’s 2021 Auto Report to secure top place in the rankings of UK car retailers by online reputation – with Hyundai the leading car manufacturer.
Facebook UK will join Marketing Delivery on-stage at Automotive Management Live to advise car retailers how to adapt to changing cutsomer baviour with an expertly-targeted social media strategy.
The way we buy cars has undertaken a fundamental transformation over the last 18 months.
