Car retailers will be offered insight and advice to help them score success from September’s new seasonal spike in MOT volumes.
Renault Group has acquired online car maintenance provider Fixter, as part of the digitalisation of its aftersales business.
Professor Jim Saker has questioned car retailers' 'customer centricity' after his son's car service quotes varied by over £180.
The chair of the House of Commons Education Select Committee Robert Halfon MP has visited Bristol Street Motors Harlow Peugeot Service Centre to hear about a £1m investment in the site.
Lookers has expanded its network of Audi Approved Battery Competency Centres to provide aftersales services to electric Audi drivers.
Automotive has been ranked as the UK's second most attractive sector to work in by respondents to Randstad’s Employer Brand Research survey.
JCT600 apprentices have told the AM News Show how they overcame stigma about the automotive sector to find a new ‘home from home’ in Aston Martin and Mercedes-Benz franchised dealership roles.
The 2022 AM Awards winner of Franchised Workshop of the Year is Marshall's Mercedes-Benz South Lakes business.
A driver for LKQ Euro Car Parts, who saved a couple from a submerged vehicle, has been named as the winner of Trakm8’s Road Safety Hero Award.
The RAC Dealer Network wants to recruit an additional 200 used car dealer partners in the first half of 2022.
The global shortage of new commercial vehicles has increased revenues for workshops as owners and operators spend more to keep their older vehicles on the road.
The car retail sector’s MotorEasy, Warranty Assist, Motokiki and Motor Angel aftersales customer acquisition and retention tool suppliers have been brought together through the launch of Intelligent Motoring.
Car retailers should grow aftersales revenues from increased hybrid car business to soften the financial impact of the UK automotive sector’s shift to electric vehicles (EV).
The Independent Garage Association (IGA) has slammed suggestions from Transport Secretary Grant Shapps that the UK Government could scrap annual vehicle MOT tests in a bid to tackle the cost of living crisis.
Cars aged three years and older are “absolutely crucial and could determine continued viability of dealer aftersales operations”, according to SecretService.
Steer Automotive Group has acquired the 11-site Artis Accident Repair Centres business to begin the latest phase of its expansion plan – in and around London.
As the car retail sector becomes increasing digital-savvy, AM's Debbie Kirlew took a look at six key areas where strides are being made towards a true omnichannel customer journey.
Vauxhall is offering all its franchised retailers’ service customers 12-months’ free roadside assistance from the RAC as part of a new ‘Here For You’ aftersales promise.
Car retailers are having to get “more creative” in their customer communications as limited vehicle supplies call for a more flexible sales strategy, the latest AM News Show Podcast has been told.
Garages and workshops are being warned of a shortfall in MOT test demand this spring, as a result of the MOT extension in 2020.
Almost 10,000 Audi, VW, Cupra Seat and Skoda plug-in hybrids (PHEV) are being recalled to franchised UK car dealerships amid concerns about a fire risk to motorists.
The number of job vacancies in the automotive sector has risen by 40% in the first three months of 2022, reaching a five-year high.
Stellantis is rolling out a new app-based system that allows owners of Citroen, DS, Peugeot and Vauxhall vehicles to store their car’s service history digitally.
The online automotive aftersales payment specialist Bumper has appointed carwow founder and chief executive James Hind as a non-executive director.
More than half of car owners without a service plan are considering delaying or missing their vehicle’s annual service this year, as living costs rise rapidly.
