New vehicle retailing
Have 'traditional' car retailers disrupted online operators like Cazoo and Carzam?
Has the online used car retail bubble burst or have the UK’s established car retailers’ disrupted disruptors like Cazoo and Carzam with their ability to evolve and adapt to cater for the digital car buyer?
AM survey reveals car retail sector uncertainty about 2022 prospects
Dealer attitudes suggest a level of uncertainty about a 2022 car retail market increasingly defined by vehicle availability, the transition to electric vehicles (EV) and moves from manufacturers towards an agency franchise model.
Nissan MD Andrew Humberstone wants dealer network to leverage early EV advantage
Nissan dealers will be in a good place to capitalise on the UK car market’s electrification, but they will need to raise their game, according to Nissan GB managing director Andrew Humberstone.
Habits for a lifetime: which car retail COVID lessons are here to stay?
The coronavirus pandemic accelerated the pace of change in the UK’s motor retail industry and some observers now question whether many of the new habits will stick with consumers when everyday freedoms return.
What does a target-free agency model future hold for franchised car dealers?
The benefits of an agency-style model, where the new car journey is managed online and manufacturers pay a handling fee to retailers, largely outweighs the disadvantages, according to senior executives at dealer groups already experiencing mixed commissions at work in their businesses.
COVID positive: how car retailers improved their operations in ‘Lockdown 3’
Forced by the COVID-19 pandemic to adapt to changing restrictions including showroom closures and shifting sales online, most dealers have unlocked new ways of working, many of which will be here to stay.