Lexus and Toyota topped the rankings of the 2019 What Car? Reliability Survey as Land Rover owners highlighted their vehicles as the least reliable new cars on the market.
SsangYong Motors UK has named Mark Burrows as its new director of aftersales, with immediate effect.
Auto Express has highlighted a variation in battery replacement charges within franchised dealer networks.
Franchised car retailers benefited from a 5% rise in the volume of vehicles presented at their dealerships for maintenance, according to vehicle health check provider autoVHC.
The emergence of the connected car has transformed the automotive industry.
Autotech Recruit has partnered with OurVirtualAcademy.com to bring an online training portal for its temporary vehicle technicians and MOT testers.
A study of vehicle mileage data from one million cars has found that 6.5% of vehicles in the UK could have been clocked.
BMW and Mini dealers will offer pay monthly service plans to customers through a new partnership with Emac.
Car retailers recorded an average decline in profit of 31.7% during June as the average sum earned declined by £13,000 to £28,000 during the month, ASE has reported.
Toyota is looking to attract older cars back into its UK dealer network with discounted servicing as part of its 5+ Club.
A standard-fit data SIM card offering 100GB of free data will boost the take-up of Volvo connectivity services for the first year of customers’ ownership experience with the Swedish brand.
Brakes and tyres are the biggest problems for UK vehicles, according to UK car warranty provider, Warranty Direct
Mazda UK has teamed-up with long-term warranty and roadside assistance provider Allianz to offer a new range of service plans through its franchised dealer network.
TrustFord has continued the growth of its wholesale parts business with the opening of new PartsPlus franchised sites in Lincoln and Hull.
Volvo has issued a global recall for 507,000 vehicles fitted with a faulty engine component which catch fire in certain cases.
AutoVHC has appointed Paul Muers to replace will now replace outgoing head of business Chris Saunders.
Mercedes-Benz has said that 25% of its new car sales transactions will be completed online by 2025 as it develops a “single log-in” digital strategy offering lifestyle, mobility and shopping solutions to owners and non-owners alike.
The Institute of the Motor Industry (IMI) has launched three new accident repair apprenticeships offering after being appointed as End-Point-Assessment-Organisation for three new Level 3 Apprenticeship Standards.
More than 10 million vehicles have failed the new MOT tests since their introduction a year ago, according to a study by Green Flag.
TrustFord has continued to expand its network with with the opening of a new Quick Lane fast-fit franchise facility in Prestwich.
Crash repair firm Fix Auto has increased the number of company-owned bodyshops to two with the takeover of Ian Hughes Body Repair Centre in Colwyn Bay.
Technician training is everything for For Glenn Makin, technical expert at Stratstone Land Rover Nottingham
Original Equipment Manufacturers (OEMs), their National Sales Companies and franchised car retailer networks need to upweight plans to stop the erosion of overhead absorption across the franchised sector, if the viability of their operations is to be improved and customer confidence maintained.
Glyn Hopkin has launched a recruitment drive after growth in the South East prompted the car retail group to open applications for “dozens of aftersales posts” – including apprenticeships and full-time technician posts.
Autocar Great British Women in the Car Industry award winner Charlotte Stevens has said that “the sky’s the limit” thanks to the opportunities and support provided by her current employer Jardine Motors Group.
