AM’s new Customer Service Summit sees a host of experts take to the stage later this week providing delegates with the latest insights, trends and data on how customers expect their service to be delivered both today and in the years to come.
People are a business’ best asset; they can give the company the advantage it needs to leave the competition standing and can be a game changer. That’s the message at this year’s AM and Institute of the Motor Industry (IMI) People Conference which launches today.
Customer service, leadership – and what and what businesses everywhere can learn from the highly competitive and challenging aviation sector are topics set to be covered by the speaker at the next AM Executive Breakfast Club meeting.
By creating a buzz in the showroom and offering incentives such as discounts, potential customers are more inclined to make a purchase, resulting in greater sales and greater profitability for the dealer.
TWO days of insightful, engaging content that Automotive Management LIVE is known for whilst enabling our audience to connect with the full range of suppliers to motor retail, learn and share industry best practice, and discuss how to prepare for the future of motor retail.