Volkswagen retailers across the UK have introduced Tjekvik's airport-style self-check-in digital kiosks in a bid to facilitate a contactless aftersales service.
Online car maintenance provider Fixter has launched a new virtual consultation service that enables car owners to diagnose faults without leaving their house.
Car buyers are keen to embrace safety-focussed semi-autonomous driver aids but cool on the prospect of handing the helm wholly to a self-driving car, according to a CarGurus survey.
British Car Auctions (BCA) is utilising robotic process automation (RPA) to help improve process handling and customer service.
Evolution Funding hopes to accelerate its plans to lead digital change in automotive finance after appointing Daniel Reeve as chief technology officer.
Keyloop has partnered with Solace to develop a prototype in-car service booking platform that links drivers with dealers.
Aston Barclay has released its June used car desirability index with SUVs remaining the most in demand used car with UK buyers.
Automotive sales and marketing platform, MotorK has appointed Andrea Servo as its global chief financial officer (CFO), effective immediately.
It’s nearly 450 days since dealerships were able to open their doors without the threat of Covid-19 causing ambiguity and confusion.
In the latest in Automotive Management's (AM) 'Minutes With...' series of automotive retail supplier features, news and features editor Tom Sharpe caught-up with Keyloop chief executive Tom Kilroy.
AM100 dealer group Drive Motor Retail expects to switch all its dealerships to paperless administration by the end of July.
Kia UK has introduced a new online service booking platform to give customers ease of use and crucial information as they book their car's maintenance.
Aston Barclay has ranked the UK’s 25 most desirable used cars to showcase the capabilities of its new desirability index.
More than two-thirds of motorists disagree with the UK Government’s assertion that self-driving cars should be allowed on UK roads later this year.
It’s been a busy couple weeks for those following the development of autonomous cars – or at least the capabilities and regulations that may enable autonomy.
Car retailers are being urged to refocus their online marketing efforts as Google prepares to update its policies on customer data – removing cookies and making customer behaviour harder to track.
ASE Automotive Solutions has been acquired by Canadian software investment firm Valsoft.
As we come out of the pandemic and motor retailers start to think about the road ahead, Making Tax Digital (MTD) should definitely be on your agenda.
New research shared with AM has revealed that 75% of car buyers do not want any kind of monitoring device in their car, despite an acceleration of manufacturer’s efforts to exploit ‘surveillance capitalism’ through connected cars.
Jaguar Land Rover (JLR) has paused production of its Jaguar XE, XF and F-Type and Land Rover Discovery Sport and Range Rover Evoque due to a shortage of semiconductor computer chips.
GForces and Autofutura have vowed to connect car manufacturers, automotive finance providers, car dealers and consumers to optimise the entire customer journey with a merger announced today.
Retailers could be missing an opportunity to communicate with female buyers in the car-buying journey by utilising video, CitNOW research suggests.
Heritage Automotive is implementing electronic customer relationship management at its 33 dealerships in the South West of England following a successful pilot at its Bristol operations.
Government has announced £30m of investment in EV and hydrogen technology to help launch studies into the creation of a UK lithium supply chain, improvements in battery safety and the re-use of car batteries.
Fiat will reward the most economical drivers of its new Fiat 500 electric vehicle (EV) with a new form of cryptocurrency that can be exchanged for vouchers to be spent on Amazon, Apple, Netflix or Spotify.
