Combustion engine vehicles will be around for a long time yet. But oil suppliers are actively seeking ways to spread their influence and develop relationships
As technology becomes more sophisticated, the quality of enquiry follow-ups needs to improve in tandem
Research shows 40% of those with a service plan return to buy again
As more consumers go online to research their vehicles, a good digital name has never been more important for car dealers and manufacturers
Competition to supply valuation information is hot and the savvy car retailer can only benefit
As online retailing gains traction among consumers, it’s an area that needs a strong offering from retailers
Quality senior staff are like top footballers in salary terms – they are worth ‘whatever it takes’
Automotive digital marketing companies provide their latest updates, product releases and contract wins
Paint and fabric protection suppliers are coming up with new products, packaging and promotional ideas to boost sales
New online technologies plus partnerships and collaborations are helping to smooth the sales journey for high-intent car buyers
‘Physical auctions are not dead,’ says one leading car remarketer, ‘but we have to evolve and this is through digital’
Study has shown that sales conversions by phone outstrip those on email by a factor of four to one
As new car sales slip, dealers must look at other aspects of their operations and seek to leverage the best returns from their service, maintenance and repair offering
Leading insurance add-on companies aren’t blinking as the FCA takes increased interest
Sophisticated software is key to getting accurate valuation estimates that keep customers on-side.
Comparison sites are revolutionising the way drivers choose who services and repairs their cars.
To win their business, oil companies are offering dealer groups services and products that add convenience and cut cost.
Logistics operators steer clear of the limelight, but without them, and their increasing innovation, the motor trade would – literally – grind to a halt.
Finance companies have adapted well to enhanced legislation, but say they are working hard to anticipate future changes to the industry.
The growth in digital marketing and online services among motor retailers has seen some suppliers massively expand their user base.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 12 2020
Where: Birmingham NEC
Find out what features are in this month's, and future, issues