It’s nearly 450 days since dealerships were able to open their doors without the threat of Covid-19 causing ambiguity and confusion.
In the latest in Automotive Management's (AM) 'Minutes With...' series of automotive retail supplier features, news and features editor Tom Sharpe caught-up with Keyloop chief executive Tom Kilroy.
AM100 dealer group Drive Motor Retail expects to switch all its dealerships to paperless administration by the end of July.
Motorists have shown uncertainty about the transformation of car makers into tech companies and dealers could be left to explain their franchised partners’ ‘surveillance capitalism’, it has been claimed.
Kia UK has introduced a new online service booking platform to give customers ease of use and crucial information as they book their car's maintenance.
Aston Barclay has ranked the UK’s 25 most desirable used cars to showcase the capabilities of its new desirability index.
A university student's technology concept that would easily help dealers inform customers of their car's progress through service has won the inaugural Keyloop Dealer Tech university automotive technology competition.
More than two-thirds of motorists disagree with the UK Government’s assertion that self-driving cars should be allowed on UK roads later this year.
It’s been a busy couple weeks for those following the development of autonomous cars – or at least the capabilities and regulations that may enable autonomy.
Car retailers are being urged to refocus their online marketing efforts as Google prepares to update its policies on customer data – removing cookies and making customer behaviour harder to track.
ASE Automotive Solutions has been acquired by Canadian software investment firm Valsoft.
As we come out of the pandemic and motor retailers start to think about the road ahead, Making Tax Digital (MTD) should definitely be on your agenda.
New research shared with AM has revealed that 75% of car buyers do not want any kind of monitoring device in their car, despite an acceleration of manufacturer’s efforts to exploit ‘surveillance capitalism’ through connected cars.
Jaguar Land Rover (JLR) has paused production of its Jaguar XE, XF and F-Type and Land Rover Discovery Sport and Range Rover Evoque due to a shortage of semiconductor computer chips.
GForces and Autofutura have vowed to connect car manufacturers, automotive finance providers, car dealers and consumers to optimise the entire customer journey with a merger announced today.
Retailers could be missing an opportunity to communicate with female buyers in the car-buying journey by utilising video, CitNOW research suggests.
Heritage Automotive is implementing electronic customer relationship management at its 33 dealerships in the South West of England following a successful pilot at its Bristol operations.
Government has announced £30m of investment in EV and hydrogen technology to help launch studies into the creation of a UK lithium supply chain, improvements in battery safety and the re-use of car batteries.
Fiat will reward the most economical drivers of its new Fiat 500 electric vehicle (EV) with a new form of cryptocurrency that can be exchanged for vouchers to be spent on Amazon, Apple, Netflix or Spotify.
Vertu Motors has invested in robotic process automation (RPA) to help improve productivity across previously manual data entry processing tasks.
Zerolight has teamed up with Amazon Web Services (AWS) to offer car manufacturers a way of launching new models with a configurator on the online retail platform.
CDK Global has been rebranded as Keyloop and completed the acquisition of both Rapid RTC and enquiryMAX following its takeover by Francisco Partners (FP).
In today’s world, technology has the power to transform customer experiences and relationships, but the car buying and servicing progress may still be viewed as inconvenient and impersonal by many customers.
DMS firm Pinewood has secured its latest integration with Volkswagen Group to support its franchised networks with leads.
University students have developed technology solutions to solve day-to-day operational issues for car retailers as part of the CDK Global 'Dealer Tech Competition'.
