The Motor Ombudsman has upgraded its online Knowledge Base with a new category on the Coronavirus (COVID-19) to help motorists answer frequently asked queries on car ownership, vehicle maintenance and dispute resolution.
A new study into the buying habits of electric vehicle (EV) drivers has found that less than half bought one for the environmental factors.
The Financial Conduct Authority (FCA) may allow businesses to defer their subscription fees as they battle to minimise outgoings during the COVID-19 coronavirus crisis, the National Franchised Dealers Association (NFDA) has said.
The quality of consumer data found within a car retailer's DMS can sometimes be questionable – but there is now a range of ways to guarantee it’s useful.
Car retail groups with revenues of up to £500 million are now eligible to apply for funding from the Government's Coronavirus Business Interruption Loans (CBIL) scheme in a bid to drive support during the COVID-19 lockdown.
CarGurus and Reynolds & Reynolds are helping dealers reduce costs as the COVID-19 coronavirus lockdown continues.
Arnold Clark, Simon Bailes Peugeot and TrustFord have shown their support to the NHS through the donation of 20,000 disposable car seat covers and the provision of vehicles and vital maintenance support to keep essential healthcare services moving.
Dealers will need cashflow to bridge the gap until the Government’s business and employee support funds drop in, however they must resist a fire sale of stock, ASE Global’s chairman Mike Jones has warned.
Mitsubishi has reached a milestone of 50,000 Outlander PHEV sales since the car went on sale in April 2014.
Car clocking continues to be more prevalent as the number of vehicles with a mileage discrepancy has increased by 22% year-on-year, according to Cap HPI.
MoT centres could be transformed into COVID-19 coronavirus test facilities to help meet Government’s aim to ramp-up its diagnosis of the virus, it has been claimed.
The Financial Conduct Authority (FCA) has proposed a three-month temporary payment freeze on loan and credit card repayments to help consumers cope with the “unprecedented financial shock” triggered by the COVID-10 coronavirus lockdown.
Even without the current COVID-19 coronavirus crisis it was clear to everyone in the industry that automotive businesses are rapidly approaching a crossroads.
AM interviews Dale Piper, product manager at Volkswagen UK, about an important new addition to the VW range in 2020 - the all-new Golf 8 hatchback.
It’s difficult to predict who might walk into a Volkswagen dealership looking to buy a Golf in 2020. So unique is the model’s ability to appeal to the masses, there are few cars that have such a broad customer base.
Auto Trader’s board will forego at least half of their wages as many staff become “furloughed workers” as part of its COVID-19 coronavirus impact mitigation measures.
The widespread opening of fast-fit car maintenance businesses has been criticised as “not in the spirit” of COVID-19 coronavirus mitigation measures.
Car buyers face higher running costs following the introduction of new WLTP CO2 emissions test figures from today (April 1).
Imperial Cars operations director Neil Smith has set-up social media discussion and support forums to allow car retailers to discuss business issues and advice via LinkedIn and WhatsApp.
The arrival of the connected car, with its incredibly valuable dataset, will see OEMs encroach on the retailer’s patch even more, but dealers are unlikely to give ground lightly.
Auto Trader has launched a new AT Market Insight data tool which claims to utilise “up-to-date” information from the car retail sector to deliver an accurate appraisal of market conditions.
BMW has confirmed it will continue to develop hydrogen powered cars in collaboration with Toyota.
After initial panic and confusion, has the industry got to grips with data collection?
Used car dealers had begun to reduce the value of their forecourt stock as the UK transitioned from normal trading into a Government-imposed COVID-19 coronavirus lockdown, according to Cazana.
As Coronavirus is expected to cause an economic downturn of up to 3% per month, CDK, CitNOW and RAPID RTC take action to help their dealer customers.
The 2020 Paris Motor Show will not take place this year as planned, due to the global Coronavirus outbreak.
PSA Group managing director Alison Jones has revealed that strategic planning for the Citroen, DS Automobiles and Peugeot brands has been modelled on a 96% potential decline in new car sales during the UK's coronavirus lockdown.
The Institute of the Motor Industry (IMI) has welcomed the one-month extension to the deadline for MOT Training and Assessment to the end of April 2020.
Car production forecasts from the Society of Motor Manufacturers and Traders (SMMT) have suggested that UK auto output will fall by 200,000 to just below 1.1 million because of plant shutdowns caused by the COVID-19 coronavirus - representing an 18% fall in output this year.
Car retailers are continuing to respond to customer enquiries despite the coronavirus-prompted closure of showroom across the UK, data published by Dealerweb has revealed.
